Submit a CountBricks Support Request

Prepare your support request

• Your name, company, and CountBricks account email
• The affected page, project, estimate, invoice, or workflow
• What you expected, what happened, and the steps to reproduce it
• Your device, operating system, browser or app version, and a non-sensitive screenshot or recording

How fast will you respond?

Response times vary. Clear reproduction steps, your account email, the affected workflow, device or browser details, and non-sensitive evidence help support investigate the issue.

Can I request a feature?

Yes. Include the workflow, current limitation, desired outcome, who uses it, and an example. A feature request does not guarantee delivery or timing.

How do I get support?

Use the CountBricks Support page or in-app support where available. Do not include passwords, payment card data, API keys, or private client information.